Passenger harassed by airline employee

Date: 22 June 2013
Airline: American Airlines
Flight: 890
Location: DFW

An employee was helping me straighten out the flight confusion, another employee named BELLA (working gate C28 at approx 7 pm CST). I was both cursed at and yelled at regarding the way i was speaking (upset about my flight problem) in front of my children. she also told me i needed to learn how to "raise my children" ... after this interaction, i sat in gate, waiting my flight. i sent my 10 yr old daughter to read her name tag at which point, she enters the gate and in front of roughly 200 people, says to me ""if you want my name, don't send your kid, come get it yourself" i asked "what's your last name"" she responds "you don't need to know my last name" ..... i said nothing else. i intended to report her lack of professionalism with a frustrated customer, and so this is it.